Shipping policy
Last updated: April 1, 2026
At Orange Habit, we’re committed to getting your order to you as quickly and reliably as possible. Please review the details below to understand our shipping timelines and processes.
Order Processing
All orders are processed within 1-2 business day of purchase confirmation. Orders placed on weekends or UK public holidays will be processed on the next available business day.
You will receive a confirmation email once your order has been dispatched, including a tracking number.
Shipping Destinations & Delivery Times
We ship to the UK, USA, Canada, Europe, Australia, and select countries worldwide. Estimated delivery times below are from the date of dispatch, not the date of purchase.
|
Destination |
Processing Time |
Estimated Delivery |
|
United Kingdom |
1-2 business day |
7–10 business days |
|
United States |
1-2 business day |
7–10 business days |
|
Europe & Canada |
1-2 business day |
7–10 business days |
|
Australia |
1-2 business day |
9–14 business days |
|
Rest of World |
1-2 business day |
9–14 business days |
Delivery estimates may vary due to carrier delays, customs processing, or other factors outside our control.
International Shipping & Customs
International orders may be subject to customs duties, import taxes, or fees imposed by the destination country. These charges are not included in the order total or shipping cost at checkout and are the sole responsibility of the customer.
We recommend checking your country’s import regulations before placing an order if you are unsure about potential customs charges.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with your tracking number. You can use this to monitor your shipment through the carrier’s website. If you have not received a tracking email within 2 business days of your order confirmation, please contact us at support@orangehabit.com.
Lost or Delayed Shipments
If your order has not arrived within the estimated delivery window, please allow an additional 2–3 business days before contacting us, as carrier delays can occasionally extend delivery times.
If your order is significantly overdue or you believe it may be lost, please contact us at support@orangehabit.com with your order number and tracking details. We will investigate with the carrier and work to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please reach out to our customer support team at support@orangehabit.com. We aim to respond within 1–2 business days.